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Continue reading →: Getting Started with Microsoft Copilot Studio“Microsoft Copilot Studio: Since its launch, many of us have been curious about what it entails. When you navigate to Copilot Studio, the answer becomes clear. It is basically our new Power Virtual Agent. It’s not just a new name, it is an AI-powered conversational interface based on large language…
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Continue reading →: Intent switching in Nuance MixConversational BOT Design: Although this topic is thoroughly explained in Nuance Mix, it remains relevant for any organization aiming to create effective conversational AI experience When crafting a conversational bot, one of the critical design aspects revolves around managing conversation deviations. In the context of bots, this phenomenon is referred…
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Continue reading →: Automatic Speech Recognition(ASR)In the world of technology, we’ve learned that computers understand a special language called binary code. Every letter or character we type or use, gets turned into a unique series of ones and zeroes. Now, here comes an interesting question: How do computers understand our spoken words? Human speech is…
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Continue reading →: Dynamics 365 CE On-Premise Setup and Infrastructure InsightsAs a Solution Architect preparing to set up a Dynamics 365 CE on-premise environment, it’s crucial to understand the key concepts and engage with your Infrastructure Stakeholders early in the process. While you don’t need to be an expert in every networking or infrastructure aspect, having a broad awareness will…
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Continue reading →: Best Practices for System Integration: Key TechniquesSimilar to human beings, systems also require social interaction; they seldom function in isolation. Integration and collaborations play a vital role in their operation. In this blog we’ll discuss smart integration techniques and best practices to make these collaborations smooth and efficient. There are several tools & technologies available for…
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Continue reading →: Nuance Mix Design – Key considerationsThis blog assumes that you have basic understanding of Nuance Mix. If you want to get started with Nuance Mix you can read here. Identify the key stakeholders & their concerns: Begin by recognizing the primary stakeholders and their key concerns, such as the rationale behind implementing an IVR or…
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Continue reading →: Successful Dynamics 365 CE (CRM) Upgrade: Key Steps and ConsiderationsLearn the essential steps for a seamless Dynamics 365 CE upgrade. Optimize POA tables, improve performance, and ensure scalability with this expert guide I’ve always found upgrade projects exciting, especially when I think back to my first big upgrade from CRM 2011 to CRM 2013 in year 2014. I’ll share…
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Continue reading →: Essential Steps for Successful Data MigrationData migration is widely recognized as a complex process that demands meticulous planning from the outset. This article delves into the critical areas that require careful consideration during planning and execution of data migration. In this article, we will thoroughly explore the key aspects that demand attention while undergoing data…


